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Ordering Procedure

1. Register

If you already have a customer account, please login with your Customer-ID and your password. Should you not yet have a customer account, please register yourself accordingly. Your information is treated and used in compliance with the data protection regulations (see Data Protection information). It will not be used for other purposes nor passed on to third parties.

2. Ordering

Click "SHOP" and choose the product(s) which you want to order, by clicking the „ADD TO CART“ button. You can still change your selection, choose a different quantity, or remove an item. To remove an item, click on the small red dot to the RHS of the item then click the "UPDATE SHOPPING CART" button and you will be taken to the next page:

3. Check Billing Address / Select Shipping Mode

Select the desired shipping mode and check the invoice address. (When ordering from UK, you will only be given the choice to use DHL international shipping!) If you would like your products delievered to a different delivery address, click the "use a different delivery address" option and register the necessary information. By clicking the "SELECT PAYMENT TYPE" button you will then be taken to the payment page.

4. Select Payment Type

Please choose your desired payment method. Then click on the „ORDER OVERVIEW“ button you will be taken to the final stage of the ordering process:

5. Completing the Order / General Terms and Conditions & and Cancellation Policy

You will now see an overview of your order with all details. Please check these details, read the General Terms and Conditions and the Cancellation Policy and accept both. You can only complete the order when you give your consent by ticking these boxes. Now click on the "BUY NOW" button to complete your order. Please note that you have herewith agreed to a legally binding order.